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Customer Service Representative - Watford - Hertfordshire
Added: 25/07/2008
Recruitment Helpdesk
Salary: £20,800
REF: RH/LJ/5515
Customer Service Representative
£20,800 pa. + Excellent Benefits
Watford, Herts.
Our Client is a global leader in medical technology with its Head Office based in Watford.
They are looking for experienced customer service representatives to provide a central point of contact for customers, both internal and external. You will be expected to provide accurate and timely sales order processing and be able to adopt a proactive approach to the control and traceability of inventory. You will work closely with the Customer, Sales Team, Credit Control and Inventory departments.
Key Responsibilities include:
To check, clarify, process and respond to all orders received
To ensure that all the details are recorded accurately and in a timely manner
Liaise with the credit control team if there are any outstanding credit issues that need resolving before shipment of product
Ensure all invoicing and shipping is accurate and investigate any invoice disputes that may arise
To investigate and process requests to return stock
To liaise with customers on any delivery, pricing, stock issues
To investigate, authorise and action stock movements where appropriate
Candidate Requirements
Atleast 2 years relevant order processing experience is essential
A good standard of general education, commercial awareness and professionalism
Computer literate with well-developed keyboard skills
Good organizational skills with the ability to prioritise in a busy environment
Methodical, accurate, good communication skills with an excellent telephone manner, flexible and able to work on own initiative
Knowledge of SAP would be an advantage
Salary: £20,800 pa. + excellent benefits package
Working within a successful and growing organisation, this role offers an exciting opportunity to play an important role within the Customer Service Department, learn new skills and enjoy future career progression.
Only shortlisted candidates will be contacted
All candidates must be eligible to work in the UK
CONTACT
Claire Gagan
Telephone: 0845 362 3262
Recruitment Helpdesk
Suite 1, The Stables
Church Street
Rickmansworth
Herts
WD3 1DH
£20,800 pa. + Excellent Benefits
Watford, Herts.
Our Client is a global leader in medical technology with its Head Office based in Watford.
They are looking for experienced customer service representatives to provide a central point of contact for customers, both internal and external. You will be expected to provide accurate and timely sales order processing and be able to adopt a proactive approach to the control and traceability of inventory. You will work closely with the Customer, Sales Team, Credit Control and Inventory departments.
Key Responsibilities include:
To check, clarify, process and respond to all orders received
To ensure that all the details are recorded accurately and in a timely manner
Liaise with the credit control team if there are any outstanding credit issues that need resolving before shipment of product
Ensure all invoicing and shipping is accurate and investigate any invoice disputes that may arise
To investigate and process requests to return stock
To liaise with customers on any delivery, pricing, stock issues
To investigate, authorise and action stock movements where appropriate
Candidate Requirements
Atleast 2 years relevant order processing experience is essential
A good standard of general education, commercial awareness and professionalism
Computer literate with well-developed keyboard skills
Good organizational skills with the ability to prioritise in a busy environment
Methodical, accurate, good communication skills with an excellent telephone manner, flexible and able to work on own initiative
Knowledge of SAP would be an advantage
Salary: £20,800 pa. + excellent benefits package
Working within a successful and growing organisation, this role offers an exciting opportunity to play an important role within the Customer Service Department, learn new skills and enjoy future career progression.
Only shortlisted candidates will be contacted
All candidates must be eligible to work in the UK
CONTACT
Claire Gagan
Telephone: 0845 362 3262
Recruitment Helpdesk
Suite 1, The Stables
Church Street
Rickmansworth
Herts
WD3 1DH
Please quote localjobsgroup when applying.
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